Update a Ticket

Update a Ticket from any Ticketing Platform using this endpoint

Query Parameters

id

string

required

Response

200 - application/json

name

string

required

The name of the ticket

description

string[]

required

The description of the ticket

field_mappings

object

required

remote_data

object

required

status

string

The status of the ticket

due_date

string

The date the ticket is due

type

string

The type of the ticket

parent_ticket

string

The uuid of the parent ticket

tags

string[]

The tags names of the ticket

completed_at

string

The date the ticket has been completed

priority

string

The priority of the ticket

assigned_to

string[]

The users uuids the ticket is assigned to

comment

string[]

The users uuids the ticket is assigned to

account_id

string

The uuid of the account which the ticket belongs to

contact_id

string

The uuid of the contact which the ticket belongs to

id

string

The uuid of the ticket

remote_id

string

The id of the ticket in the context of the 3rd Party