Create a Ticket

Create a ticket in any Ticketing Platform using this endpoint

Headers

x-connection-token

string

required

The connection token

Query Parameters

remote_data

boolean

Set to true to include data from the original Ticketing software.

Body

application/json

name

string

required

The name of the ticket

description

string[]

required

The description of the ticket

field_mappings

object

required

status

string

The status of the ticket

due_date

string

The date the ticket is due

type

string

The type of the ticket

parent_ticket

string

The uuid of the parent ticket

tags

string[]

The tags names of the ticket

completed_at

string

The date the ticket has been completed

priority

string

The priority of the ticket

assigned_to

string[]

The users uuids the ticket is assigned to

comment

string[]

The users uuids the ticket is assigned to

account_id

string

The uuid of the account which the ticket belongs to

contact_id

string

The uuid of the contact which the ticket belongs to

Response

200 - application/json

statusCode

number

required

message

string

error

string

data

object

Show child attributes

data.name

string

required

The name of the ticket

data.description

string[]

required

The description of the ticket

data.field_mappings

object

required

data.remote_data

object

required

data.status

string

The status of the ticket

data.due_date

string

The date the ticket is due

data.type

string

The type of the ticket

data.parent_ticket

string

The uuid of the parent ticket

data.tags

string[]

The tags names of the ticket

data.completed_at

string

The date the ticket has been completed

data.priority

string

The priority of the ticket

data.assigned_to

string[]

The users uuids the ticket is assigned to

data.comment

string[]

The users uuids the ticket is assigned to

data.account_id

string

The uuid of the account which the ticket belongs to

data.contact_id

string

The uuid of the contact which the ticket belongs to

data.id

string

The uuid of the ticket

data.remote_id

string

The id of the ticket in the context of the 3rd Party